Online Programs
LetsLearnonline offers hundreds of online non-accredited training programs. These programs are self paced and are student driven. Which means that you get all the great content of a specific topic at a low cost and if you need assistance just go to our blog page and ask a question and see what the local online community has to say.
Choose from the units below.
All units are $39.00 including gst.
LIMITED TIME ONLY
Organising Business resourses
Use business equipment and resources
Produce texts from shorthand notes
Produce texts from notes
Produce texts from audio transcription
Organise schedules
Maintain business resources
Organise meetings
Organise business travel
Administer projects 
Coordinate business resources
Manage meetings
Plan and manage conferences
Plan or review administration systems
Manage business document design and development
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Audits and customer service
Schedule advertisements
Participate in a quality audit
Initiate a quality audit
Lead a quality audit
Report on a quality audit
Action customer contact
Conduct data collection
Use multiple information systems
Deploy customer service field staff
Conduct a telemarketing campaign
Provide sales solutions to customers
Process credit applications
Process complex accounts service severance and defaults
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Customer relationships
Administer customer contact telecommunications technology
Gather, collate and record information
Apply basic communication skills
Communicate in the workplace
Process customer complaints
Make a presentation
Implement effective communication strategies
Develop and nurture relationships
Maintain workplace safety
Organise and monitor the operation of compliance management system
Implement processes for the management of a breach in compliance requirements
Provide education and training on compliance requirements and systems
Promote and liaise on compliance requirements, systems and related issues
Develop processes for the management of breaches in compliance requirements
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Customer service
Deliver a service to customers
Deliver and monitor a service to customers
Coordinate implementation of customer service strategies
Address customer needs
Implement customer service standards
Manage quality customer service
Work effectively with diversity
Develop and implement business development strategies to expand client base
Develop and implement strategies to source and assess candidates
Develop and provide employment management services to candidates
Manage the recruitment process for client organisations
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Payroll and budgets
Maintain financial records
Process payroll
Process accounts payable and receivable
Maintain a general ledger
Prepare financial reports
Report on financial activity
Manage budgets and financial plans
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Plans and processes
Contribute to effective workplace relationships
Support operational plan
Provide workplace information and resourcing plans
Support continuous improvement systems and processes
Support a workplace learning environment
Contribute to team effectiveness
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Franchise
Establish a franchise operation
Manage a franchise operation
Manage relationships with franchisees
Manage closure of a franchise
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Human Resources
Review human resources functions
Recruit, select and induct staff
Support performance management process
Manage human resources services
Manage human resources management information systems
Manage performance management systems
Manage workforce planning
Manage remuneration and employee benefits
Manage recruitment selection and induction processes
Manage separation or termination
Manage rehabilitation or return to work programs
Manage mediation processes
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Information Management
Work effectively in a contact centre environment
Work effectively in a business environment
Work effectively in an educational environment
Process and maintain workplace information
Handle mail
Organise workplace information
Utilise a knowledge management system
Handle receipt and despatch of information
Implement workplace information system
Manage an information or knowledge management system
Contribute to workplace innovation
Promote innovation in a team environment
Build and sustain an innovative work environment
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Computers and databases
Design databases using access 2003
Design databases using access 2007
Establish and maintain a workgroup computer network
Maintain business technology
Operate a personal computer
Operate a personal computer using windows 7
Operate a personal computer
Develop keyboard skills
Develop keyboard skills using microsoft word 2010
Produce simple word processed documents
Produce simple word processed documents using word 2010
Create and use spreadsheets
Create and use spreadsheets using excel 2007
Communicate electronically using outlook express version 6
Communicate electronically - 2007
Communicate electronically using outlook 2010 and windows 7
Create and use databases using access 2003
Create and use databases
Create electronic presentations
Create electronic presentations using microsoft powerpoint 2010
Design and produce text documents
Design and produce text documents - 2007
Design and produce text documents using office 2010
Produce spreadsheets
Conduct online transactions
Design and produce business documents
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Keyboard & spreadsheets
Develop keyboarding speed and accuracy
Develop keyboarding speed and accuracy using word 2007
Develop keyboarding speed and accuracy using microsoft word 2010
Produce desktop published documents
Produce desktop published documents using publisher 2007
Design and develop complex text documents
Develop and use complex spreadsheets
Develop and use complex spreadsheets using excel 2007
Develop and use complex spreadsheets using excel 2010
Produce complex desktop published documents
Produce complex desktop published documents using publisher 2007
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Development
Plan skills development
Undertake e-learning
Develop teams and individuals
Develop a workplace learning environment
Manage programs that promote personal effectiveness
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Legal
Apply knowledge of the legal system to complete tasks
Carry out search of the public record
Deliver court documentation
Apply the principles of confidentiality and security within the legal environment
Use legal terminology in order to carry out tasks
Maintain records for time and disbursements in a legal practice
Assist in prioritising and planning activities in a legal practice
Prepare and produce complex legal documents
Provide non-legal advice
Interact with other parties
Interpret and apply legislation
Produce complex legal documents
Obtain information from a client
Draft legally binding documents
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Medical
Interpret and apply medical terminology appropriately
Prepare and process medical accounts
Maintain patient records
Assist in controlling stocks and supplies
Apply the principles of confidentiality, privacy and security within the medical environment
Manage patient record keeping system
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Improvement and leadership
Show leadership in the workplace
Implement operational plan
Implement continuous improvement
Lead and facilitate off-site staff
Provide personal leadership
Manage people performance
Manage operational plan
Facilitate continuous improvement
Profile the market
Analyse consumer behaviour for specific markets
Conduct market research
Design direct response offers
Promote products and services
Undertake marketing activities
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Occupational Health and Safety
Participate in OHS processes
Apply knowledge of OHS legislation in the workplace
Participate effectively in OHS communication and consultative processes
Contribute to OHS hazard identification and risk assessment
Contribute to OHS hazard control
Contribute to OHS issue resolution
Contribute to implementing emergency prevention activities and response procedures
Participate in OHS investigations
Contribute to the implementation of a systematic approach to managing OHS
Contribute to the implementation of the ohs consultation process
Identify hazards and assess OHS risks
Contribute to the implementation of strategies to control ohs risk
Contribute to the implementation of emergency procedures
Use equipment to conduct workplace monitoring
Monitor a safe workplace
Assist with compliance with OHS and other relevant laws
Participate in the coordination and maintenance of a systematic approach to managing OHS
Participate in the management of the OHS information and data system
Assist in the design and development of ohs participative arrangements
Apply principles of OHS risk management
Manage hazards in the work environment
Monitor and facilitate the management of hazards associated with plant
Facilitate the application of principles of occupational health to control ohs risk
Participate in the investigation of incidents
Ensure a safe workplace
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Management
Apply project scope management techniques
Apply time management techniques
Apply cost management techniques
Apply quality management techniques
Apply human resources management approaches
Apply communications management techniques
Apply risk management techniques
Apply contract and procurement procedures
Manage application of project integrative processes
Manage project scope
Manage project time
Manage project costs
Manage project quality
Manage project human resources
Manage project communications
Manage project risk
Manage project procurement
Manage projects
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328
Small business
Recommend products and services
Develop product knowledge
Develop and implement crisis management plans
Purchase goods and services
Establish networks
Build client relationships and business networks
Analyse and present research information
Research, locate and provide legal and other information in response to requests
Research legal information using primary sources
Control records
Undertake disposal
Retrieve information from records
Maintain business records
Review record-keeping functions
Review the status of a record
Provide information from and about records
Set up a business or records system for a small business
onitor and maintain records in an online environment
Identify risk and apply risk management processes
Identify risk and apply risk management processes
Manage risk
Identify sales prospects
Present a sales solution
Secure prospect commitment
Support post sale activities
Self-manage sales performance
Identify and plan sales prospects
Present, secure and support sales solutions
Develop a sales plan
Lead and manage a sales team
Identify suitability for micro business
Investigate micro business opportunities
Develop a micro business proposal
Organise finances for the micro business
Determine resource requirements for the micro business
Comply with regulatory, taxation and insurance requirements for the micro business
Establish legal and risk management requirements of small business
Plan small business finances
Market the small business
Undertake small business planning
Monitor and manage small business operations
Manage small business finances
Manage a small team
Manage personal, family, cultural and business obligations
Build and maintain relationships with small business stakeholders
Participate in environmentally sustainable work practices
Implement and monitor environmentally sustainable work practices
Develop workplace policy and procedures for sustainability
Manage personal stress in the workplace
Organise and complete daily work activities
Work effectively with others
Use business technology
Organise personal work priorities and development
Work effectively as an off-site worker
Establish effective workplace relationships
Promote team effectiveness
Manage stress in the workplace
Develop work priorities
Manage personal work priorities and professional development
Ensure team effectiveness
Implement industrial relations procedures
Manage industrial relations
Write simple documents
Write complex documents
Assist with the presentation of public activities and events
Uphold the values and principles of public service
Contribute to conflict management
Gather and analyse information
Comply with legislation in the public sector
Require more information on a unit then click on the General questions icon and we will send you the information you need or ring on 1300 557 328