This qualification is designed for people seeking a pathway into supervisory and management positions or to increase your knowledge in this area.   Click on the Certificate IV in Frontline Management button for more details     Duration How long does the course take? When undertaking a Full qualification you have 12 months to complete this qualification; a typical unit will take around 40 to 60 hours Total nominal hours: 470 hours / Study time 10hrs/wk When undertaking a single unit you have 3 months to complete a unit, a typical unit will take around 40 to 60 hours   Contact for more details 0354824488 ask for Daniel  BSBMGT401A   Show leadership in the workplace BSBMGT402A    Implement operational plan BSBOHS407A    Monitor a safe workplace BSBWOR402A   Promote team effectiveness BSBCUS401A    Coordinate implementation of customer service strategies BSBCUS403A    Implement customer service standards BSBINM401A      Implement workplace information system BSBINN301A      Promote innovation in a team environment BSBWOR401A   Establish effective workplace relationships